Dear Southwestern Community,

Over the last several years, the IT Department has been working to improve the resiliency of the internet access on campus. On Monday, May 18, this process will take a major step forward as Southwestern will be moving to a dual-circuit, direct-connect model that will provide true network redundancy on campus for the first time ever. 

During the upgrade on Monday, there will be intermittent internet outages between 6:00 p.m. and 10:00 p.m. Those connected to the internet on campus during this window will experience intermittent service outages. 

This cost-neutral upgrade will drastically improve the internet reliability on campus by eliminating the previous single point of failure that has been responsible for the majority of service interruptions over the last few years. 

Thank you for your patience as these exciting upgrades are completed. 

delivered by:Daryl Tschoepe tschoepe@southwestern.edu